DELIVERY
We aim to deliver your order within 5 working days, although we usually have the order there quicker. If you haven't recevied it by then, please get in touch as during busy periods orders can take longer.
** Sept/Oct/Nov/Dec - usually are a busy period as it is the start of the season, leading to Christmas - please allow 10 working days for your order to reach you. You will receive a notification once your order has been dispatched. **
It will normally be sent via Royal Mail / Courier and may require a signature.
If you have any particular requests, specific dates / instructions please add this to the notes on the order when you place it.
RETURNS
Should you need to return a product please find the address below, we will be happy to refund/exchange an item that you are unhappy with due to sizing / colour or if you have simply changed your mind.
Exceptions:
We are unable to refund items that have been:
- worn / washed
- personalised / club kit
- returned not as received / unsaleable condition
Please return to:
305GROUP
Edwin Foden Business Centre
Moss Lane
Sandbach
Cheshire
CW11 3AE
Any enquiries or questions, please email us: info@305squash.com
Last order date for Mainland UK Delivery before Christmas is 5th December, EU & INTERNATIONAL- 28th NOVEMBER
We appreciate this is early, but due to order volume and the nature of orders being personalised we need to ensure we have sufficient time to fulfil orders and allow for shipping delays due to the time of year. This may be extended as we get closer to the deadline... also equipment only orders may be able to be fulfilled later.